Amazon Q Business

AWS

Vendor

Enterprise business assistant for existing customers, with permissions-aware responses and broad data-source connectivity.

Curated by Tiberiu ArvaStale

Proprietary

Strengths

  • 40+ data connectors
  • Permissions-aware responses
  • Existing-customer business assistant

Practitioner note

Relevant only to existing Amazon Q Business deployments; AWS directs new customers to Amazon Quick for similar capabilities.

Warning

Amazon Q Business: No longer open to new customers; AWS directs new customers to Amazon Quick for similar capabilities.

Where it sits in the stack

Listed under Assistants & copilots in the Use layer.

  1. Build & orchestrate
  2. Control plane
  3. Use

Governance posture

Reviewed 2026-05-26
PartialData residency

Primary-region storage; cross-region inference stays within geography; in-country needs AWS Support.

Source
YesDeployment model

SaaS on AWS with 40+ connectors; no self-hosted option. (saas)

Source
YesAudit logging

CloudTrail integration for all Q Business (and Q Apps) API calls.

Source
YesSOC 2

Amazon Q Business in scope for AWS SOC 1/2/3.

Source
YesISO 27001

Amazon Q Business ISO/IEC 27001:2022 certified.

Source
YesISO 42001

Amazon Q Business listed in AWS ISO 42001 scope.

Source
UnknownEU AI Act

Assessed limited-risk by product category; no published vendor EU AI Act conformity assessment. (role: limited-risk)

YesLicense risk

Proprietary SaaS; AWS ecosystem lock-in. (medium)

Source

EU AI Act obligations

Risk tier: Limited risk · as of 2026-10-10

Source-backed information mapped from Amazon Q Business's tracked risk tier — not legal advice. Obligations depend on how your organisation deploys the system; see the full obligation reference and timeline.

Article 4AI literacy

Providers and deployers must take measures to ensure a sufficient level of AI literacy in staff and other persons operating AI systems on their behalf.

Applies from

Official text
Article 50Transparency for certain AI systems

People must be informed when they interact with an AI system; synthetic audio, image, video, and text content must be marked as artificially generated, and deepfakes disclosed.

Applies from

Official text

Change history

Source-backed and auto-detected events for this tool, newest first.

  1. DeprecationHigh impact

    Amazon Q Business closed to new customers; AWS will continue bug fixes and security updates for existing customers but will not consider new feature requests, and recommends migration to Amazon Quick.

    Amazon Q Business availability change
  2. Auto-detectedHigh impact
    status: active → deprecated

    From snapshot diff 2026-08-22 → 2026-09-13.

Explore the category

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